How does your workplace score: Take the InterMediation quick Workplace Health Check

Take a few moments to tick any of the following statements that apply.  Score your answers using the bands below, then InterMediation will help you analyse them to indicate recommendations for your consideration:

  1. The costs of formal grievance processes need controlling (1 point)
  2. Managers sometimes feel they lack access to skills or resources to deal with conflict early enough (2 points)
  3. Conciliation and Mediation is included in your HR Policies (3 points)
  4. The costs of formal grievance processes need controlling (1 point)
  5. A need to improve workplace relationships has been identified (2 points)
  6. Mediation is included in your Contracts of Employment as well as Terms of Business (3 points)
  7. Some HR and Management have undertaken conflict handling or Mediation training (3 points)
  8. The costs of formal grievance processes need controlling (1 point)
  9. Arrangements are in place to engage external independent Mediators where any internal Mediators are conflicted or escalation is required (3 points)
  10. Stress or Sickness Absenteeism is a problem (1 point)
  11. An open system of communication and feedback is in place, including organizational feedback via exit interviews (2 points)
  12. The organization wishes to measure the actual costs of unresolved internal conflicts (2 points)

How to Score your Results

0-11: The Organisation is experiencing the effects of negative conflict presenting a potential business performance risk.  Recommendation: Use InterMediation to help mplement resolution procedures.  Train staff in conflict handling.
12-17:  There is a good foundation to benefit from developing existing positive procedures.  Recommendation: Analyse procedures and the costs of conflict, establish an internal Mediation scheme.
18-24: A positive response to internal conflict embraces Mediation.  Recommendation: Consider other areas including business, suppliers and customers.

Now contact InterMediation to discuss at no cost how best to address this and next steps.

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